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Cisco Bug: CSCun00469 - CUC SMTP Domain Change

Last Modified

May 04, 2016

Products (8)

  • Cisco Unity Connection
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unity Connection Locale Installer
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.5(1)ES1 8.6(2)ES1 9.1(2)

Description (partial)

Symptom:
Change CUC SMTP Domain, however end users SMTP Domain will not change, viewable on user's basic page.

Example:

CUC SMTP Domain for example ?cuc.cisco.com?, users proxy domain's are set to ?cisco.com?.

Change CUC SMTP Domain to ?cisco.com?, it will not change users SMTP Domain as proxy domain already set to "cisco.com"

Conditions:
This symptom has been observed when the CUC SMTP Domain is changed to a SMTP Domain configured as a Proxy address for users.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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