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Cisco Bug: CSCun00019 - DHCT Package Report generation fails at DEN headend due to SQLERR

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

RepWriter-r2.0.0.11

Description (partial) 

Symptom:
DHCT Package Report generation fails at DEN headend due to SQLERR

Conditions:
Not traced yet.
The field team has observed the following two situtations

1.	Returned with Error - The report generation script encountered an Informix SQLERR while querying the database. The same error was displayed on the webpage. The error  occurred because the table was locked  during the query

2.	No Error but Stopped in between - No Clue was traced.
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