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Cisco Bug: CSCum99920 - Endpoint Reboot is observed when connected to BT headset and calling

Last Modified

Feb 10, 2017

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Endpoint Reboot is observed when connected to BT headset and calling

Hardware and Software:
Endpoint A:DX-80 and 10-2-1D20-9dev
Endpoint B:DX-80 and 10-2-1D20-9dev


Steps to reproduce:

1)Connect Endpoint A with BT headset.
2)make a call from Endpoint A to Endpoint B 
3)Answer the call from Endpoint B and after some time end the call
4)Perform steps 2 and 3 few times(5 times)
5)observe the behavior on Endpoint A


Actual Result:
Endpoint reboot is observed

Expected Result:
Endpoint should not reboot

Note:
BT head accessory used is :Jabra 
model :BT 530

Conditions:
Endpoint Reboot is observed when connected to BT headset and calling

Hardware and Software:
Endpoint A:DX-80 and 10-2-1D20-9dev
Endpoint B:DX-80 and 10-2-1D20-9dev


Steps to reproduce:

1)Connect Endpoint A with BT headset.
2)make a call from Endpoint A to Endpoint B 
3)Answer the call from Endpoint B and after some time end the call
4)Perform steps 2 and 3 few times(5 times)
5)observe the behavior on Endpoint A


Actual Result:
Endpoint reboot is observed

Expected Result:
Endpoint should not reboot

Note:
BT head accessory used is :Jabra 
model :BT 530
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