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Cisco Bug: CSCum98693 - VSMS reports all archives offline failing to readon a media_master file

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases


Description (partial)

VSOM reports all or most recordings from a Media Server as 'offline' though the recordings are viewable.

This can occur if the Media Server is unable to read a metadata file for one of the archives; all archives checked after the problem archive are also reported 'offline'.
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