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Cisco Bug: CSCum96306 - Meetings Plugin clears/restores RichPresence on Network Reconnect

Last Modified

Jun 18, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(0) 9.6(0) 9.7(0)

Description (partial)

Pre 9.7 FCS

Symptom:
Scenario:
1. User's presence is 'Available'
2. User starts a meeting, and meetings plugin pushes presence to 'InAMeeting'
3. User manually sets presence to 'Available, custom message'
4. Network disconnect (undock laptop)
5. ** Meetings plugin now clears the In a Meeting state
6. Network Reconnect
7. On receipt of the first presence update from the server, the Presence services sets presence to the expected state (last state i.e. Available, custom message)
8. ** Meetings plugin now sets the In a meeting state (we assume it's trying to recover this after the network reconnect)

Result: Presence ends up 'In A Meeting' when we expect it to be 'Available, custom message'.

Conditions:
1. Presence 'in a meeting'
2. Local user over rides presence with a custom presence option
3. Network disconnect/reconnect
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