Cisco Bug: CSCum96239 - Camera state loss when MS upgraded and added to a new VSOM install

Last Modified

Jan 04, 2017

Products (1)

Cisco Video Surveillance Manager

Known Affected Releases

7.5(0.30)

Description (partial)

Symptom:
Camera enable fails with the following error messages:
'Operation failed: Failed to soft-delete device.' 
'Operation failed: Media Server reported the error Unable to put device in disabled state: Connection refused.'

Conditions:
This can occur on a new VSOM install with an upgraded VSMS.

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