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Cisco Bug: CSCum96239 - Camera state loss when MS upgraded and added to a new VSOM install

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases


Description (partial)

Camera enable fails with the following error messages:
'Operation failed: Failed to soft-delete device.' 
'Operation failed: Media Server reported the error Unable to put device in disabled state: Connection refused.'

This can occur on a new VSOM install with an upgraded VSMS.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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