Guest

Preview Tool

Cisco Bug: CSCum95619 - Assurance - Alarm table and alarm summary inconsistency

Last Modified

Dec 16, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 9.5

Known Affected Releases

9.5

Description (partial)

Symptom:
Prime Assurance may show one number in the Alarm Summary (lower-corner) and a different number of alarms in "Alarms and Events > Alarms".

The issue is occurring because the devices corresponding to the alarm count are no longer in managed state. Currently, the alarm count provides the count of alarms based on severity for irrespective of the device state, whereas the alarms in the alarm browser shows the alarms only for managed devices.

Conditions:
Prime Assurance 9.5 when devices with alarms were moved to unmanaged.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.