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Cisco Bug: CSCum94471 - CSM: GeoIP Lookup ERROR/WARN "Data is more than 60 days old"

Last Modified

Sep 19, 2018

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.11SP1 4.5(0) 4.6(0)ER2

Description (partial)

While using the IP Intelligence feature in the CSM (Cisco Security Manager) client application suite, users encounter ERROR and/or WARN messages such as:

 ERROR : Data is more than 60 days old
 (WARN : Data is more than 60 days old)

These messages may be displayed in place of actual values in the Region Name, Region Code, Country Name, Country Code, City Name, and/or Data loading status fields.

Using an affected version of CSM (Cisco Security Manager). This condition may be encountered whether the GeoIP Database was manually uploaded or Updated directly from CCO ( via the CSM Configuration Manager client application > Tools menu > Security Manager Administration... > IP Intelligence Settings section.
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