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Cisco Bug: CSCum94471 - CSM: GeoIP Lookup ERROR/WARN "Data is more than 60 days old"

Last Modified

Sep 19, 2018

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.11SP1 4.5(0) 4.6(0)ER2

Description (partial)

Symptom:
While using the IP Intelligence feature in the CSM (Cisco Security Manager) client application suite, users encounter ERROR and/or WARN messages such as:

 ERROR : Data is more than 60 days old
 (WARN : Data is more than 60 days old)

These messages may be displayed in place of actual values in the Region Name, Region Code, Country Name, Country Code, City Name, and/or Data loading status fields.

Conditions:
Using an affected version of CSM (Cisco Security Manager). This condition may be encountered whether the GeoIP Database was manually uploaded or Updated directly from CCO (cisco.com) via the CSM Configuration Manager client application > Tools menu > Security Manager Administration... > IP Intelligence Settings section.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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