Guest

Preview Tool

Cisco Bug: CSCum93137 - Unable to launch Agentreskilling page in Firefox after UCCE 10.5 upgrade

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Unable to launch Agent web-reskilling page in firefox after upgrading UCCE to 10.5

Conditions:
Upgrade UCCE RGR,AW to 10.5 and launch Agent re-skilling tool from Firefox using the following URL:

https://awip/reskill
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.