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Cisco Bug: CSCum89852 - DID:external screen went blank connected on DVI cable- one time issue

Last Modified

Mar 17, 2014

Products (1)

Known Affected Releases


Description (partial)

DID: External monitor screen went blank when device was locked  and playing video on DID extended Mode. The screen showed a black screen but we were able to move mouse over the blank screen. This is a one time issue.

Configure endpoint to the DID external monitor in extended mode with HDMI-DVI cable ( in DID Mode)
Play a video (preferably 1080p) on extended display and lock the endpoint manually.
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