Guest

Preview Tool

Cisco Bug: CSCum89169 - Extractor going down with OOM while processing collector 'tdca' upload

Last Modified

Apr 30, 2014

Products (1)

  • Network Level Service

Known Affected Releases

2.15

Description (partial)

Symptom:
EXT Service going down and We are getting Extractor Error - java.lang.OutOfMemoryError: Java heap space while processing big upload

Conditions:
few files in collection are at huge size
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.