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Cisco Bug: CSCum88613 - DNS issues due to tcp_connect() using "gethostbyname"

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Jabber for Android clients are unable to sign in to the IM&P server, but other Jabber clients such as Jabber for Windows and Jabber for IOS are working. The user receives an error message such as "Unable to communicate with the server"

Conditions:
IM&P servers are configured with a non-qualified hostname instead of a fully qualified domain name (e.g. just "imp-server" as opposed to "imp-server.domain.com").
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