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Cisco Bug: CSCum88569 - Calls to Cisco MCU 5300 via IPGW will always be transcoded to SD video

Last Modified

Feb 22, 2014

Products (1)

  • Cisco TelePresence IP Gateway Series

Known Affected Releases

2.0(3.32)

Description (partial)

Symptom:
Calls to the Cisco TelePresence MCU 5300 Series via the Cisco TelePresence IP Gateway will always be transcoded. This will result in Standard Definition quality video calls, even though both the caller and the callee support 720p High Definition video.

Conditions:
All versions of Cisco TelePresence IP Gateway with "Allow non-transcoded calls" option selected (requires the "HD video" feature key).
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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