Cisco Bug: CSCum88380 - TCS Windows Media services not running and no alarms raised
Oct 15, 2015
- Cisco TelePresence Content Server
- Cisco TelePresence Content Server Model
Known Affected Releases
Symptom: When the TCS Windows Media services are not running, you are not prompted or notify that the service is not running so that you may investigate. With this service not running you do not have access to watching Silverlight video streams which by default uses the local windows media services. Attempting to watch Silverlight video under these conditions returns error "Cannot Play Recording, an error has occurred". An alarm of this condition should be raised in TCS web portal and be seen in other management devices such as TMS and PCM (Prime Collaboration Manager). Conditions: Windows Media Services not running on TCS Unable to Watch Silverlight videos from TCS Portal due to error: "Cannot Play Recording, an error has occurred".
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
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