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Cisco Bug: CSCum87923 - Touch is very sluggish when paired over network

Last Modified

Aug 15, 2018

Products (17)

  • Cisco Telepresence Integrator C Series
  • Cisco TelePresence System Profile 65-inch Dual
  • Cisco TelePresence Codec C60
  • Cisco TelePresence System Profile 52-inch
  • Cisco TelePresence System Profile 42-inch
  • Cisco TelePresence Codec C40
  • Cisco TelePresence System Integrator Package C40
  • Cisco TelePresence MX200
  • Cisco TelePresence System Integrator Package C60
  • Cisco TelePresence System Integrator Package C90
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Known Affected Releases

7.0.2

Description (partial)

Symptom
Intermittently, Touch 8 user interface may lag.
Condition
Touch 8 is paired with Codec C90 or C60 over the network.
Workaround
Re-power touch panel may help
Pair Touch 8 directly to the codec.

Symptom:
Intermittently, Touch 8 user interface may lag.

Conditions:
Touch 8 is paired with Codec C90 or C60 over the network.

Related Community Discussions

Touch 8 constant factory reset
Lately I see more often the need to factory reset the touch 8 as the panel becomes no responsive, any idea how to permanently fix it? I am running 7.3.2 on a C60 series
Latest activity: Nov 06, 2015
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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