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Cisco Bug: CSCum86645 - 7965 phone's display stays off

Last Modified

Nov 19, 2014

Products (34)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 6941
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

9.2(3)

Description (partial)

Symptom:
A call is ended and the display goes off, for the duration of the Display Idle Timeout it won't turn on on key press or incoming call.

Conditions:
The call lasted more than the Display Idle Timeout and it is ended  by both sides of the call simultaneously.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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