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Cisco Bug: CSCum85907 - ENH: ISE 1.2 NacAgent UI cannot work if explorer.exe is not launched

Last Modified

Feb 27, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

1.2(0.889)

Description (partial)

Symptom:
When explorer.exe process is not running on Windows hosts such hosts are properly authenticated an authorized, however Posture Status is Pending.

This is happening because NacAgent UI can't work without the explorer.exe process. Since NacAgent UI does all the tasks such as discovery and posture, everything is stuck.

Only when the explorer.exe is started the nacagentui.exe is started and the posture is done.

Conditions:
Not running explorer.exe on Windows host.
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