Preview Tool

Cisco Bug: CSCum85837 - RASCAL/Sync Server do not work at all with Named Pipe SQL connections

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

8.0(1) 8.5(1) 9.0(1)

Description (partial)

Named Pipes enabled in PostIntall, but DB connections for RASCAL and Sync Service do not work. Manual sync in webadmin will fail, and all reports in CSD/CAD will have no data.

All conditions where named pipe connections are utilized for SQL integration.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.