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Cisco Bug: CSCum85430 - No CFwdAll softkey on non-primary line for 9971 phones registered to CME

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(1.9)

Description (partial)

Symptom:
When we have 2 or more lines on a 9971 SIP phone registered to CME, we do not see the 'CFwdAll' softkey when we go to a non-primary line

Conditions:
SIP phone registered to CME with multiple lines in IDLE state.
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