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Cisco Bug: CSCum84885 - No Pickup Notification for line2 in 894x phones

Last Modified

May 04, 2016

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
No Call Pickup Notification found for line 2 of 894x phones.

Conditions:
Details:
894x IP Phone has two lines configured, line 1 and line 2
•	DN of line 2 and DN of some other IP phone (say Phone A for example) are placed under the same pickup group
•	Call has been made to Phone A and phone A user did not attend the call.
•	It is expected for the line 2 of 894x phones to display the pickup notification
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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