Preview Tool

Cisco Bug: CSCum84645 - CUPS DRS Issue:DRS backup option missing some components

Last Modified

Mar 18, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Presence Version 8.6

Known Affected Releases


Description (partial)

1. There are 3 components missing (CUP, BAT, REPORTER) from drfComponent.xml file for the Publisher node and one or both components (CUP, REPORTER) ) from drfComponent.xml file for the Subscriber nodes in the cluster, although the appropriate services are activated on each node.
2. There are components (CUP) not offered in the backup component list for two Subscriber nodes although present in drfComponent.xml file.

On a 6 node CUP cluster running 8.6.4 SU3 version the customer has encountered the problem with not all components are registered with DRS
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.