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Cisco Bug: CSCum82799 - Downgrade from 5.1.1 to 4.3.2 fails in "install activate" with VSMs

Last Modified

Jan 09, 2017

Products (1)

  • Cisco Carrier Routing System

Known Affected Releases

5.1.1.BASE

Description (partial)

Symptom:
Downgrade from 5.1.1 to any version will fail with the following error message.

instdir[259]: %INSTALL-INSTMGR-6-INSTALL_OPERATION_FAILED : Install operation failed 
Error:    The install operation failed due to a system error. Please collect
Error:    diagnostic information using 'show tech-support install' and pass
Error:    this information to your TAC representative for support. (details:
Error:    'Install Manager' detected the 'fatal' condition 'Loadpath for
Error:    specific node not found')
Install operation failed

Conditions:
Downgrade from 5.1.1 is done on a chassis where FORGE card is active.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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