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Cisco Bug: CSCum82423 - SSL Handshake failure while trying to launch the CTC

Last Modified

Sep 25, 2018

Products (1)

  • Cisco ONS 15454 Series Multiservice Provisioning Platforms

Known Affected Releases

10.01 9.810

Description (partial)

Symptom:When the user launches CTC on the node from the browser, or uses StartCTC application on the node, the CTC launch fails. The user gets a bad_record_mac SSL alert/fatal error.
Conditions:When the node is in FIPS mode and when CTC is launched for the node from any browser. The problem happens randomly when the node operates in FIPS mode. For non FIPS mode node, the problem does not happen.
The frequency of the problem increases when multiple CTC launches are going on in the node and/or when CTC launch and http retrievals are happening on the node.
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