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Cisco Bug: CSCum82404 - DID:Tapping Home in DID setup wizard toasts a circle blocking access

Last Modified

Apr 03, 2014

Products (1)

Known Affected Releases


Description (partial)

DID:Tapping Home button while in DID setup wizard toasts a white circle on the left side of the screen (probably the Google Search). Once this circle is shown, user won't be able to access anything on the screen (Can't go through the DID setup wizard, can't access back, Home or recents keys).

Expected behavior : 
Google Search circle should go off the front layout (foreground) once you release the click on Home button. This is the normal behavior on zydeco endpoint. Any how, clicking home button should not tamper with the first time wizard of DID.

Actual behavior:
Once you tap on Home button, it initiates the Google search and a mini white circle appears on the screen. Now, this circle is on the foreground and hence the user is not able to access any other options. Once the user clicks inside the circle , it will be closed and the user will be able to access the other options.

1 - Perform a factory reset on the device (DX650)
2 - Configure the device to DID in DID mode.
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