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Cisco Bug: CSCum82008 - No conference timer on 6921/61 phones while pressing Details softkey

Last Modified

Jan 29, 2014

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
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Known Affected Releases


Description (partial)

Display issue on 6921 and 6961 phones while pressing Details soft-key before answering conference call i.e, No Timer is displayed for Conference call on the phones when following the below procedure.

1)	Make call from Phone A to Phone B. Initiate Conference call from Phone B to Phone C (69xx using SIP load).
2)	Complete the conference at Phone B. Now in Phone C press the Details Soft-key before answering the conference call.
3)	Next do not press the back soft-key wait for the notification No Caller Details Available to go off.
4)     Now press Answer soft-key in Phone C  to attend the conference call.
5)	Check for the display of Phone C.
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