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Cisco Bug: CSCum81985 - Unable to answer conference in SCCP load after pressing Details softkey

Last Modified

Jan 29, 2014

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 6945
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Known Affected Releases


Description (partial)

Unable to answer the conference call in SCCP phone load of 6921/6961 phones after pressing the Details soft-key

1)	Make call from Phone A to Phone B. Initiate Conference call from Phone B to Phone C (69xx using SCCP load).
2)	Complete the conference at Phone B. Now in Phone C press the Details soft-key before answering the conference call.
3)	Next do not press the back soft-key wait until the notification No caller Details available goes. 
4)	Once after the notification has gone, now press Answer soft-key in Phone C to attend the conference call. (Unable to answer the call)
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