Guest

Preview Tool

Cisco Bug: CSCum81692 - close EM app in running application make phone black screen

Last Modified

Jun 19, 2014

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

1.0(0)

Description (partial)

Symptom:
close EM app in running application make phone black screen

Conditions:
configure phone with line1, line2, sd, all call pfk
make 20 calls on line1, line2
open 7 applications include EM application
in setting->Running Application, close app

result: when close the em app, phone scress become black and start to re-register
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.