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Cisco Bug: CSCum81692 - close EM app in running application make phone black screen

Last Modified

Jun 19, 2014

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

1.0(0)

Description (partial) 

Symptom:
close EM app in running application make phone black screen

Conditions:
configure phone with line1, line2, sd, all call pfk
make 20 calls on line1, line2
open 7 applications include EM application
in setting->Running Application, close app

result: when close the em app, phone scress become black and start to re-register
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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