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Cisco Bug: CSCum81627 - Conference members count is not decreasing in DX650 when in conference

Last Modified

Jul 17, 2014

Products (1)

Known Affected Releases


Description (partial)

Conference members count is not decreasing in DX650 when in conference

Steps to Reproduce:
1.	Install an Unified CM and register Unified IP Phones and DX650 in that Unified CM.
2.	Unified IP Phone A(5462), Unified IP Phone B(5104), Unified IP Phone C(5469), DX650(5484)
3.	Make a call from Phone A to Phone B. Now initiate conference in Phone B to Phone C. Answer the call in Phone C.
4.	Now Phone A, B and Phone C are in conference. Now initiate conference in Phone C to DX650. Answer the call in DX650.
5.	Now all the four phones are in conference. In DX650 it is showing the conference initiator DN and 3 others in conference. 

Problem Description:
                Now end the call in Phone D. Still in DX650 it is showing as 3 others in conference. The count needs to be decreased and it should show as 2 others in conference.

Expected Behavior:
                When a call is disconnected in conference, the conference members count in the DX650 should be decreased.

Environment Matrix:

Unified CM:
DX650 phone load: Sipdx650
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