Preview Tool

Cisco Bug: CSCum80740 - Misleading error msg 4 sync issue -cause confusion in operation/support

Last Modified

Apr 02, 2019

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 9.1

Known Affected Releases

9.1(1) 9.1(1.1) 9.1(2)

Description (partial)

The following error message were shown in both WEB and logs for after various actions:  Error: [4092] Failed to verify if the CUCM and IM and Presence Service versions match.

After performing various actions: on CUPS sync page: modifying field, sync and etc
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.