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Cisco Bug: CSCum80713 - Media Player should support 64-bit Java on Windows

Last Modified

May 04, 2016

Products (1)

  • Cisco MediaSense

Known Affected Releases


Description (partial)

MediaSense media player is unable to start, showing a message indicating that 64-bit Java is not supported

Happens on client desktop machines where 64-bit Java has been installed instead of 32-bit Java
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