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Cisco Bug: CSCum76962 - MSE unreachable when select Northbound Notification

Last Modified

May 01, 2014

Products (1)

  • Cisco Mobility Services Engine

Known Affected Releases

7.6(100.0)

Description (partial)

Symptom:
PI 2.0, MSE 3355 7.6. Services in synch on PI and MSE is reachable. Everything looks good.

Select the Northbound notification at the MSe and MSe becomes unreachable and prompt the message
"No response from the Server. Possible reasons are: the server is unreachable, your session has expired, incorrect connectivity credentials or this host has access denied."

Start & stope the MSE servers -- no change
re-added the MSE in the PI -- no change.

Conditions:
When select Northbound notification otherwise MSE works without issue and all other services are in synch with PI. This was seen on 3355 appliances when upgraded to 7.5 from 7.3 software. Even upgrade to 7.6 did not resolved this issue.
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