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Cisco Bug: CSCum73082 - Sample video stucks in Processing on Standalone node

Last Modified

Jun 26, 2014

Products (1)

  • Cisco MediaSense

Known Affected Releases

10.0(1)

Description (partial) 

Symptom:
After upgrade to 10.0 or later, Cisco Sample Video stays in "processing" state when viewed in the partition management page. When stuck in this state, it cannot  be redeployed. And incoming call rules configured to use the Cisco Sample Video do not work.

Conditions:
Upgrade from MediaSense 9.1. This occurs only if the video was not in a stable state before the upgrade was initiated. This has been observed only when a system is installed with 9.1 and then immediately upgraded to 10.0 without waiting for the Cisco Sample Video file to fully deploy on the system.
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