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Cisco Bug: CSCum72593 - CER finds phones connected to ports of only last config'd WS-C2960C-8PC

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Emergency Responder

Known Affected Releases

9.0(2.10000.1)

Description (partial)

Symptom:
When adding a WS-C2960C-8PC-L model switch, the switch adds without issue.  When the user then adds a second WS-C2960C-8PC-L switch it is added and tracked, however the user no longer sees the first switch.   They can then add the first switch back but then lose the second switch.

If both switches are removed and added back before running the switchport update it will still only show one.

Conditions:
CER version 9.0.2.10000-1 with WS-C2960C-8PC-L model switches (to which Cisco IP Phones are connected and need to be tracked via SNMP queries).
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