Cisco Bug: CSCum71442 - CVP Antivirus Settings are Poorly Documented
Feb 15, 2018
- Cisco Unified Customer Voice Portal
Known Affected Releases
8.0(1) 8.0(2) 8.5(1) 8.5(2) 9.0(1) 9.0(2)
Symptom: Customer is seeing poor performance from their CVP solution including dropped calls at a call volume lower than is documented and licensed for. They may also experience PIM "resets" where the PIM connecting to the CVP server keeps dropping and switching between the A and B PGs. Conditions: Customer is doing initial setup of CVP and is looking for guidance on how to configure their antivirus solutions (beyond just McAfee). This can also occur in a fully installed and functional system where call volume has increased, network traffic has increased, or new CVP applications which require more processing power are deployed.
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Bug Details Include
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