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Cisco Bug: CSCum71081 - UCCX: Failure to Run CUIC Reports After Installing 9.0(2)SU1ES3

Last Modified

Jul 23, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases


Description (partial)

Running Cisco Unified Contact Center Express (UCCX) reports through Cisco Unified Intelligence Center (CUIC) fails. The CUIC reporting engine is unable to connect to the UCCX database.

This issue occurs after installing UCCX 9.0(2)SU1ES3. Applying the rollback COP file to roll back ES3 does not alleviate the issue due to CSCum68209.
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