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Cisco Bug: CSCum71081 - UCCX: Failure to Run CUIC Reports After Installing 9.0(2)SU1ES3

Last Modified

Jul 23, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

9.0(2)SU1.3

Description (partial)

Symptom:
Running Cisco Unified Contact Center Express (UCCX) reports through Cisco Unified Intelligence Center (CUIC) fails. The CUIC reporting engine is unable to connect to the UCCX database.

Conditions:
This issue occurs after installing UCCX 9.0(2)SU1ES3. Applying the rollback COP file to roll back ES3 does not alleviate the issue due to CSCum68209.
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