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Cisco Bug: CSCum71019 - BLF on 7841 appears blank on Hebrew Locale using non UTF8 configure file

Last Modified

Nov 27, 2020

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial) 

Symptom:
Customer installed Hebrew locale and added BLF on 7841 phone with Hebrew  Language label and it appears blank on Phone.

Conditions:
Phone:7841  Firmware:10.1.1.9 

Reproduce steps:

1. Install the Hebrew  Phone Locale and CM Locale 
2. Configure the BLF number with Hebrew Label (Example:בוקר טוב)
3. BLF line shows blank on phone display.
4. configured the BLF with English locale and it appears correctly.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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