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Cisco Bug: CSCum70210 - Provider open failing with decrypt key failed when SSO is used.

Last Modified

Mar 14, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

CTI Applications would see provider open failure with error "password Decryption failure"  while connecting to CTIManager.

Impact: All CTI application using 10.0.1 JTAPI/TAPI Client will have problem in connecting to UCM Server which is using third-party CA certificate for security.

UCM is installed with certificates that are signed by 3rd Party CA.
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