Preview Tool

Cisco Bug: CSCum69839 - User Dialog folder named incorrectly for Chinese language

Last Modified

Nov 27, 2020

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases


Description (partial)

System prompts for Chinese play in english. This is for the some of the prompts which are under the 'User Dialog' folder:

cancel_start.wav       name_dial1_ASR.wav  to_select.wav
continue_to_spell.wav  name_dial2_ASR.wav  transfer_operator.wav
for.wav		       no_match.wav	   transfer_operator_ASR.wav
have_spelled.wav       press.wav	   try_again.wav
invalid_choice.wav     press_or_say.wav    try_again_ASR.wav
name_dial.wav	       select_name.wav
name_dial0_ASR.wav     still_there.wav

Using Chinese language to play prompts
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.