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Cisco Bug: CSCum69044 - UCCX: Document CAD Agent Email Java 1.7.0 Update 51 Support

Last Modified

May 11, 2017

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial) 

Symptom:
Unified Contact Center Express (UCCX) Agent Email no longer functions without modifications to a user's security settings and security popups due to changes in Java released by Oracle using the supported Java version (1.7.0 Update 45).

Conditions:
UCCX Agent Email running Java version 1.7.0 Update 45.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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