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Cisco Bug: CSCum68226 - UCCX Needs to Intelligently Determine AXL Schema Version

Last Modified

Aug 05, 2018

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1) 9.0(2)SU1

Description (partial)

Symptom:
Unified Contact Center Express (UCCX) AppAdmin or Agent Login fails. Configuration of CTI devices, synchronization of users as Resources also fails.

Conditions:
UCCX is unable to speak to CUCM via AXL because the version of AXL being used by the UCCX client is not the same as that of the CUCM server.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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