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Cisco Bug: CSCum67932 - ACS 5.5 not starting after upgrade due to unknown encryption algorithm

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Secure Access Control Server Solution Engine

Known Affected Releases


Description (partial)

After upgrade from appliance to 5.5 release processes are not starting and ACS application is not starting. 'show application status acs' shows all the time:
Application initializing...
Status not yet available.

In dberr.log there is encryption algorithm error:
E. 01/10 13:43:45. Unknown encryption algorithm 
I. 01/10 13:43:45. Database server shutdown due to startup error 
I. 01/10 13:43:45. Disallowing new connections
I. 01/10 13:43:45. Shutting down databases 

In ADE.log there is also:
Jan 10 12:43:46 acs ACS database ERROR: Unable to start specified database

ACS database uses 'simple'encryption algorithm instead of strong one.

Related Community Discussions

Unable to upgrade from ACS 5.2 to ACS 5.5 - Application will not initialize.
Hi, Has anyone had problems upgrading an ACS 5.2 to ACS 5.5? I am starting with a base machine running 5.2 Patch 5 which has a working/production  configuration. The documentation states that to upgrade from 5.2 you have to upgrade to either 5.3 or 5.4 first and then run the 5.5 upgrade. I have tried using both 5.3 and 5.4 as the interim version but I get the same problem. I have confirmed that the 5.3 or 5.4 version is working fine before I start the 5.5 upgrade but although the 5.5 upgrade says ...
Latest activity: Jun 09, 2014
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