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Cisco Bug: CSCum67932 - ACS 5.5 not starting after upgrade due to unknown encryption algorithm

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Secure Access Control Server Solution Engine

Known Affected Releases

5.5(0.46)

Description (partial)

Symptom:
After upgrade from 5.4.0.46.5 appliance to 5.5 release processes are not starting and ACS application is not starting. 'show application status acs' shows all the time:
Application initializing...
Status not yet available.

In dberr.log there is encryption algorithm error:
E. 01/10 13:43:45. Unknown encryption algorithm 
I. 01/10 13:43:45. Database server shutdown due to startup error 
I. 01/10 13:43:45. Disallowing new connections
I. 01/10 13:43:45. Shutting down databases 

In ADE.log there is also:
Jan 10 12:43:46 acs ACS database ERROR: Unable to start specified database

Conditions:
ACS database uses 'simple'encryption algorithm instead of strong one.

Related Community Discussions

Unable to upgrade from ACS 5.2 to ACS 5.5 - Application will not initialize.
Hi, Has anyone had problems upgrading an ACS 5.2 to ACS 5.5? I am starting with a base machine running 5.2 Patch 5 which has a working/production  configuration. The documentation states that to upgrade from 5.2 you have to upgrade to either 5.3 or 5.4 first and then run the 5.5 upgrade. I have tried using both 5.3 and 5.4 as the interim version but I get the same problem. I have confirmed that the 5.3 or 5.4 version is working fine before I start the 5.5 upgrade but although the 5.5 upgrade says ...
Latest activity: Jun 09, 2014
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