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Cisco Bug: CSCum67506 - BT headset is not selected after plug/unplug USB headset

Last Modified

Jul 22, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(1.9)

Description (partial)

Symptom:
Steps:
1. Initially, phone has bluetooth headset connected,
On phone UI, BT headset is selected, audio is using BT headset.
2. Plug-in a USB headset,
Result:
The USB headset is selected and following audio is using USB headset.
3. Unplug USB headset,
Result:
BT headset is not selected but the analog Headset is selected.

Conditions:
plug/unplug USB headset
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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