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Cisco Bug: CSCum67019 - App fault when End user access SLBL page

Last Modified

Nov 22, 2019

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

11.1.1-036 11.1.1-042 11.1.2-022 11.1.3-005 11.8.2-035 11.8.2-039 11.8.3-043 8.5.0-404 8.5.7-042 9.1.0-032

Description (partial)

Symptom:
An application fault similar to the following is received:

An application fault occurred: ('screen/AppController.py synchronize_slbl|228', "<type 'exceptions.KeyError'>", "'username'", '[util/Aquarium.py screenLoop|408] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769] [screen/Controller.py __call__|27] [util/InternalLibrary.py __call__|769] [screen/CommonController.py __call__|49] [util/InternalLibrary.py __call__|769] [screen/AppController.py __call__|76] [screen/AppController.py next|63] [screen/AppController.py throttledCall|157] [screen/AppController.py _handleNoLoginAuthentication|382] [screen/AppController.py urlLogin|262] [screen/AppController.py synchronize_slbl|228]')

Conditions:
When a user tries to release a message and add the sender to their SafeList.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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