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Cisco Bug: CSCum65812 - Unable to control Deskphone with EM logged in

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(6) 9.6(1)

Description (partial)

Symptom:
When user A login to Jabber while the user is logged into the Phone A via Extension Mobility  profile B, the desk phone doesnt work

Conditions:
(Given that the User has both the Phone A and EM profile B associate

Exact Version of CUCM -7.1.5
-Exact Version of CUPS -8.6.5.10000-12 
-Exact Version of Jabber-9.2.6.12639/9.6
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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