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Cisco Bug: CSCum62447 - BT mouse movement not smooth when Bt headset is been used.

Last Modified

Jun 07, 2016

Products (1)

Known Affected Releases


Description (partial)

When Multiple BT devices are under use simultaneously, BT mouse pointer movement fails terribly to display a smooth movement. When BT mouse, BT keyboard and BT headset are connected to the device and is at use, it dramatically reduces the mouse pointer movement of BT mouse.

1 - Connect multiple devices to the device along with BT mouse and BT headset.
2 - Make sure that all the connected BT accessories are at use at the same time. (Both BT headset and BT mouse should be used simultaneously). For instance, play a media/song on the endpoint so that media will be played on the BT headset.
3 - Check the movement of BT mouse pointer.
4 -Connect HDMI and check the BT mouse pointer functionality.
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Bug Details Include

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