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Cisco Bug: CSCum61972 - Chinese/Russian chars lost in db when starting services after upgrade

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

Symptom:
Chinese/Russian Characters are shown as "????" while starting the AW services.

Conditions:
Observed while upgrading UCCE software from 8.5(x) or 9.0(x) to UCCE 10.0(1). Not observed during fresh Install of UCCE 10.0(1).
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