Guest

Preview Tool

Cisco Bug: CSCum60969 - Jabber Windows - No Audio in VDI (WinServ2012 / XenApp7.0)

Last Modified

Jan 24, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
No IM notification sound can be heard, no ringing sound, no voicemail or a call can be heard, no audio at all. There are no Audio Devices present in File/Options.../Audio in Jabber 9.7.0.

Conditions:
This is in VDI, WinServer2012/CitrixXenApp7.0 environment.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.