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Cisco Bug: CSCum60731 - Support Configuration Archive feature fails for 8510 WLC on PI 1.3

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

Prime Infrastructure version Update patch 4 
Wireless LAN controller 8510 version and
Device added fine to PI and audit status is identical. Can perform configuration backup from background tasks successfully.
The "Configuration Archive" feature does not work at all for the 8510 WLC. Other wism WLCs work fine.
Operate -> Configuration Archives 
Clicked the "1" next to "Archive Failed Devices"
"Fetch running configuration - No device package found for the specified device" //What does this mean? I did check that 8510 WLC is supported on this PI code.

Error in fetching RUNNINGCONFIG file] : IFM_CONFIG_ARCHIVE_ERROR: [ No device package found for the specified device.]
[2014-01-10 11:28:55,317] [pool-25-thread-17] [service] [DEBUG] - Thread Id : [81,130], Entering Method : [fetchConfigFromDevice], Class : [].
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