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Cisco Bug: CSCum60323 - Digital Replication Stalls at USN 1 if SMTP domain of nodes are swapped

Last Modified

May 19, 2015

Products (1)

  • Cisco Unity Connection

Known Affected Releases

8.6(2)ES90 9.1(1)ES9

Description (partial)

Symptom:
Digital Networking replication stalls at USN1. Only the "Replication" alias/user of remote node is synced and none of the other data is synchronized.

Following info will be seen in Replicator and SMTP logs:

//Replicator
18:31:15.480 |10396,StalledReplicationDetector,,CuReplicator,13,Expecting USN 1 from location ucbu-aricent-vm230

18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230: Pull State=com.cisco.unity.networking.database.PullReplicationState$WaitingForBegin@63a721
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 received USN count: 1
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,16,ucbu-aricent-vm230 received USN: 0
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 pending USN count: 0
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 requested USN count: 0
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 objectID -> USN count: 0

//SMTP
//Note that smtp address is objectid@smtpDomainName instead of replication@smtpDomainName
18:31:30.574 |8717,,,SMTP,18,Thread=SmtpClient-Delivery-2; class=com.cisco.unity.smtp.client.CsUnitySmtpC_MsgDelivery;Sending message file: /var/opt/cisco/connection/smtp/default/networkpickup/CuReplicator_0_8995311233312694336.txt to f9380ac6-7db1-4707-9fdf-b21511caf13e@ucbu-aricent-vm229.cisco.com

Conditions:
SMTP Domain of two nodes (which are not networked) is swapped (CUCA > SMTP Configuration > Server > Change SMTP domain) with each other's smtp domain. Now when they are networked in digital networking, replication stalls.
For example: 
SMTP domain of Node A is changed from  aaa@cisco.com to  zzz@cisco.com
SMTP domain of Node Z is changed from  zzz@cisco.com to  aaa@cisco.com
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