Preview Tool

Cisco Bug: CSCum60323 - Digital Replication Stalls at USN 1 if SMTP domain of nodes are swapped

Last Modified

May 19, 2015

Products (1)

  • Cisco Unity Connection

Known Affected Releases

8.6(2)ES90 9.1(1)ES9

Description (partial)

Digital Networking replication stalls at USN1. Only the "Replication" alias/user of remote node is synced and none of the other data is synchronized.

Following info will be seen in Replicator and SMTP logs:

18:31:15.480 |10396,StalledReplicationDetector,,CuReplicator,13,Expecting USN 1 from location ucbu-aricent-vm230

18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230: Pull$WaitingForBegin@63a721
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 received USN count: 1
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,16,ucbu-aricent-vm230 received USN: 0
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 pending USN count: 0
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 requested USN count: 0
18:31:15.680 |10396,StatisticsDumper,,CuReplicator,14,ucbu-aricent-vm230 objectID -> USN count: 0

//Note that smtp address is objectid@smtpDomainName instead of replication@smtpDomainName
18:31:30.574 |8717,,,SMTP,18,Thread=SmtpClient-Delivery-2;;Sending message file: /var/opt/cisco/connection/smtp/default/networkpickup/CuReplicator_0_8995311233312694336.txt to

SMTP Domain of two nodes (which are not networked) is swapped (CUCA > SMTP Configuration > Server > Change SMTP domain) with each other's smtp domain. Now when they are networked in digital networking, replication stalls.
For example: 
SMTP domain of Node A is changed from to
SMTP domain of Node Z is changed from to
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.