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Cisco Bug: CSCum59309 - Number of connections exceeded to SQL Server due to UCCE Live Data

Last Modified

Oct 21, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
The number of connections to the AW database are increasing at a rate of ~12 per minute per running CUIC instance.

Conditions:
CUIC 10.0(1) with Realtime datasource configured against a non-10.0 AW database. The problem is not known to occur with PCCE and CUIC running their respective 10.0 versions.
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